Contact information
At Ahils, we want your order to reach you as quickly and safely as possible. Here's everything you need to know about our shipping process.
Delivery Area
We currently deliver across Pakistan to all major cities and towns.
Payment Methods
We currently support the following payment options:
- Cash on Delivery (COD) — Pay when your order arrives at your door
- Advance / Online Payment — Place your order, then share your Order Number/ID on WhatsApp at 0334-9277873 and send the advance payment. Your order will be processed once payment is confirmed.
Processing Time
Orders are processed within 1–2 business days after payment confirmation. You will receive a confirmation message once your order has been dispatched.
Delivery Time
- Major Cities (Karachi, Lahore, Islamabad, Rawalpindi, etc.): 2–3 business days
- Other Cities & Towns: 3–5 business days
Please note that delivery times may vary during peak seasons, public holidays, or due to courier delays beyond our control.
Shipping Charges
Shipping charges are calculated at checkout based on your location. We occasionally offer free shipping on orders above a certain amount — keep an eye on our promotions!
Order Tracking
Once your order is dispatched, we will share the tracking details with you via WhatsApp or email so you can monitor your delivery.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us immediately via WhatsApp at 0334-9277873 (message only, 10:00 AM – 7:00 PM PKT) or email us at hello@ahils.com and we will resolve the issue promptly.